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June 11, 2014
Minutes of the regular meeting of the Board of Trustees of the Skokie Public Library held
in the Skokie Public Library Board Room, Wednesday, June 11,2014.
CALL TO ORDER
Diana Hunter, Vice President/President Emerita, called the meeting to order at 7:42p.m.
Members present: Diana Hunter, Vice President/President Emerita; Karen Parrilli,
Secretary; Susan Greer; Zelda Rich; and Carolyn A. Anthony, Director.
Members absent: Mark Prosperi, President; Denis B. O'Keefe, Jonathan H. Maks, MD.
Staff present: Richard Kong, Deputy Director.
APPROVAL OF THE MINUTES OF THE REGULAR MEETING OF MAY 14, 2014
Mrs. Parrilli made a motion, seconded by Mrs. Greer, to approve the minutes of the
regular meeting of May 14, 2014, subject to additions and/or corrections. There being no
corrections, the minutes were approved and placed on file.
Review of Closed Session Minutes
A motion was made by Mrs. Parrilli, seconded by Mrs. Rich:
MOTION:
THAT THE SKOKIE PUBLIC LIBRARY BOARD OF TRUSTEES
FINDS THAT THE NEED FOR CONFIDENTIALITY STILL EXISTS
FOR THE JULY 11,2007, AUGUST 15,2007, JANUARY 12,2011,
AND DECEMBER 3, 2013, MINUTES AND THEY SHALL REMAIN
CLOSED.
The motion was approved unanimously.
CONSENT AGENDA (Financial Statements; Circulation Report; Annual Reports F.Y.
2013-2014; Reports from Department Heads; Program Statistics Fourth Quarter F.Y.
2013-14; Personnel)
Mrs. Parrilli made a motion, seconded by Mrs. Rich:
MOTION:
THAT THE SKOKIE PUBLIC LIBRARY BOARD OF TRUSTEES
APPROVE THE FINANCIAL STATEMENTS, SUBJECT TO AUDIT,
AND THAT THE FOLLOWING CONSENT AGENDA ITEMS BE
PLACED ON FILE:
1. CIRCULATION REPORT
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2. ANNUAL REPORTS: GENERAL OPERATING FUND; RESERVE
FUND FOR PURCHASE OF SITES AND BUILDINGS; 2001 DEBT
FUND; STATISTICAL SUMMARY; ACCESS SERVICES; ADULT
SERVICES DEPARTMENT; COMMUNICATIONS AND
MARKETING; COMMUNITY ENGAGEMENT; CUSTOMER
SERVICES; LEARNING EXPERIENCES; PROGRAMS & EVENTS
I ANNUAL PROGRAM STATISTICS; STATISTICS
DASHBOARD; VIRTUAL COMMUNITY ENGAGEMENT;
YOUTH SERVICES
3. REPORTS FROM DEPARTMENT HEADS
4. PROGRAM STATISTICS FOURTH QUARTER F.Y. 2013-14
5. PERSONNEL: TERMINATIONS: LILLIAN YOUKHANA, PARTTIME DIGITAL LITERACY SPECIALIST; LEARNING
EXPERIENCES, EFFECTIVE JULY 15, 2014; KENNETH
WABOMNOR, PART-TIME DIGITAL LITERACY SPECIALIST,
LEARNING EXPERIENCES, EFFECTIVE AUGUST 9, 2014;
MARLENE MARK, FULL-TIME CUSTOMER SERVICES
ASSISTANT, CUSTOMER SERVICES, EFFECTIVE MAY 30,
2014; DANIEL VANDUSEN, FULL-TIME CATALOGING
ASSISTANT, ACCESS SERVICES, EFFECTIVE MAY 30, 2014;
CHRISTINE LAZARIS, FULL-TIME MANAGER, ACCESS
SERVICES, EFFECTIVE JUNE 27, 2014; RACHEL ALEXANDER,
PART-TIME ADULT PROGRAM SPECIALIST, LEARNING
EXPERIENCES, EFFECTIVE JUNE 30, 2014; HIRES: MILDRED
ANTWI-NSIAH, KRYSTINE HOANG, KRISTINA PARK, PARTTIME TEMPORARY SUMMER READING CLUB PROGRAM
ASSISTANTS, YOUTH SERVICES, EFFECTIVE JUNE 1, 2014;
JULIE RAND, PART-TIME REFERENCE LIBRARIAN, ADULT
SERVICES DEPARTMENT, EFFECTIVE JUNE 24, 2014;
PROMOTIONS: NANCY TRAN, FROM PART-TIME MATERIALS
PAGE, ACCESS SERVICES, TO PART-TIME MATERIALS
HANDLER, ACCESS SERVICES, EFFECTIVE JUNE 4, 2014;
KASSANDRA TREJO, FROM PART-TIME MATERIALS PAGE,
ACCESS SERVICES, TO PART-TIME BOOKMOBILE
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ASSISTANT I, COMMUNITY ENGAGEMENT, EFFECTIVE JUNE
16, 2014.
The motion passed unanimously.
BILLS
A motion was made by Mrs. Rich, seconded by Mrs. Parrilli:
MOTION:
THAT THE SKOKIE PUBLIC LIBRARY BOARD OF TRUSTEES
APPROVE THE BILLS, SUBJECT TO AUDIT.
The roll call vote for approval was unanimous.
DIRECTOR'S REPORT
USAGE----Circulation in May was 163,527 for a decrease of a little more than 2% from
May of last year. Bookmobile circulation was up more than 50% for the month, led by
gains in Youth circulation. Otherwise, most categories of materials showed a drop in
circulation with the exception of digital formats and DVDs for Adults. Reciprocal
Borrowing represented only 7% of total circulation. Reference questions were up by one
third, while total questions increased a more modest 7.5%. Computer use and laptop
check-outs were also up from last May. The Gate Count was down nearly 24% to 63,114.
Patron uses of electronic databases from outside the Library were down 3.4% from last
year, while the number of individuals logging in was down by one third.
ULC AWARD----We have learned that the Skokie Public Library was selected as the top
Innovator by the Urban Libraries Council in the category of Organizational Change &
Strategic Management. The Award recognizes the Library for "Realigning for Greater
Access, Community and Learning." This is one of ten awards given annually by the
Urban Libraries Council. It will be presented at the NEXT Conference in Chicago later
this month as well as at the Urban Libraries Council reception at the ALA Annual
Conference. The two page entry will also be posted on the ULC website. A brochure
about the top Innovations will also be printed and distributed.
CHARGES IN DAMAGE TO LIBRARY PROPERTY----Skokie Police have followed
up on an incident of damage to a Library table that occurred in February, linking it with
other instances of similar graffiti in the community. Charges will be brought against the
two alleged perpetrators. Library Maintenance staff were able to sand the table for
restoration without significant expense.
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NILES TOWNSHIP PROPERTY TAX COALITION----Skokie Public Library has
incurred charges of $2,808.04 during the last six months for 15 property tax appeals in
which the Library became engaged, spanning tax years from 2008 - 2011. The Library's
share of the costs for each appeal ranged from a low of$27.95 to a high of$759.42. The
schools pay the greatest portion of the costs of appeals. It was pointed out that Cook
County assessed values declined for the fourth straight year. The group voted to
challenge an exemption on a property owned by a not-for-profit, but still undeveloped
after several years.
CAA'S SCHEDULE----I flew to San Francisco May 15-16 to participate on a panel for
an IMLS program on Learning Spaces in Libraries. Along with Board Vice President
Diana Hunter, I attended the opening ceremony for the 24th Annual Skokie Festival of
Cultures May 17. The weather was cool, but partly sunny and even better Sunday as staff
manned a table by the Bookmobile. Cathy Maassen again coordinated activities in the
Children's Tent for another successful event. June 20-21 I will attend a meeting of the
PLA Measurement Task Force in Chicago, supported by the Gates Foundation. I will also
attend the ALA Annual Conference in Las Vegas June 27-30. This will mark the end of
my term as PLA President although I will continue to serve on the PLA Board as Past
President for the coming year. Four other staff will also attend the ALA Annual
Conference.
STATE GRANT----The ILA Newsletter published a list of libraries to receive State
grants from the Department of Commerce and Economic Opportunity and Skokie Public
Library was listed to receive $25,000 if funds were available as of June 30. We did not
specifically apply for funding, but did fill out a survey on capital needs last fall and have
received DCEO funds in the past for construction of the parking lot. We will see if funds
do indeed become available.
KANGAROO CUP----The story of Lily Born and her Dad Joe developing a "Kangaroo
Cup" for use by her grandfather who has Parkinson's continues to grow. Originally, Lily
and her father made a prototype ceramic cup at the Bughouse Studio down the street and
then made a video about the cup in the Library's Digital Media Lab, posting it to
Kickstarter and raising $15,000 to produce the cup. They are back on Kickstarter looking
to raise funds to produce the cup through a plastic injection process. Lily and her father
presented a program about the development of the Kangaroo Cup this past year at the
Library. Joe Born reports that Lily had been so shy she would not give her own order in a
restaurant. As a result of speaking to a group of adults at the Library, she has gained
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immeasurably in confidence. This is a terrific example of learning through the Library
which offers a very different experience from formal classroom learning.
GATES FOUNDATION TO END GRANTS IN SUPPORT OF LIBRARIES----The
Gates Foundation announced in May that after twenty years of support to various library
programs worldwide, it would end funding for library causes in the next 3-5 years.
Libraries have benefitted tremendously from Gates' funding initially of computers in
libraries, but also of projects such as PLA's Turning the Page for advocacy training, the
EDGE initiative for digital training and development, the Aspen Institute on the Future of
Public Libraries, funding for the Digital Public Library of America, and the development
of performance and outcome measures for libraries. The Foundation is understandably
moving on to other causes such as global health, with hopes that their support has led to
sustainable developments for libraries.
INNOVATIVE PURCHASE OF VTLS----Innovative Interfaces, the company that
provides our integrated library system, has announced that it has purchased VTLS,
another supplier of library systems to libraries, particularly academic libraries. Together
with the purchase of Polaris in April, this new acquisition means that Innovative will now
have more than 2,400 library systems in 66 countries.
CHRIS LAZARIS TO BE DIRECTOR OF GENEVA PUBLIC LIBRARY----Chris
Lazaris, Access Services Manager, will leave Skokie Public Library at the end of the
month to become the Director of the Geneva Public Library. It is exciting to see one of
our staff step up to be a public library director in Illinois. The Geneva Public Library is
right in her neighborhood since she lives in St. Charles. We wish her all the best in her
new position.
Mrs. Hunter would like to know how many Skokie Public Library volunteers we have.
APPROVAL OF OUTCOME REPORT ON GOALS AND OBJECTIVES FY 20132014
Mrs. Anthony said that Fiscal Year 2014 has been a year of significant change and
transition for the Skokie Public Library with the introduction of a major organizational
re-alignment in line with Library priorities for Access, Community, and Learning.
Development of the new organizational structure involved re-thinking the role of each
department and the responsibilities of each position. This process has embodied the spirit
of our management goal: Staffing and organizational structure will be used creatively to
support strategic foci and goals, revising position responsibilities and cross-training staff
as needed.
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The new ways of structuring work and assignments have increased our organizational
capacity for fostering learning through programming and digital training, while
streamlining collection development, and enabling the development of more partnerships
and deeper relations with current community partners. Our new initiatives are being
assessed through greater use of outcome measures, collection of success stories, and
development of a statistics dashboard keyed to focal areas of access, community and
learning. We have also engaged in nationwide assessment through participation in the
Edge Initiative and the Impact Survey and in comparisons over time with the use of data
from CommunityConnect for five years.
Organizational restructuring has contributed to greater-than-usual staff turnover which
has interrupted the completion of some objectives. Nevertheless, the re-alignment has
also helped to further the fulfillment of other objectives. The Library has significantly
expanded learning opportunities for people of all ages from the expanded Little Learners
program to new programming for middle school students including a Math Club,
CodeBots and the Maker Master Challenge. Program offerings for high school students
have doubled. Adults have more opportunities for digital learning and one-to-one digital
instruction. The Library is supporting writers and self-publishing. New book discussion
groups have been started for business persons and for employees at the Illinois Science
and Technology Park.
The new focus on Access Services is in-line with the implementation of ContentPro for
enhanced discovery and access of digital collections and local history. A staff member
now is dedicated to work on digitization. Completion of another objective improved the
integration of eBook content in the library catalog. Patrons have been helped to selfservice with the redesign of self-check stations, implementation of new unlocking devices
for DVDs and trial of an enhanced self-check screen.
Community partners helped the Library be effective in reaching patrons in the targeted
"triangle" area of low Library use. Both the local school and Park District assisted the
Library and Bookmobile in connecting with patrons in this area of high immigrant
population. Library staff also deepened partnerships in the expansion of the Little
Learners program and the implementation of Target READ. A partnership was formed
with the new Skokie/Evanston Erie Family Health Clinic while the relationship with the
Assyrian community was strengthened through partnership with the Assyrian American
Pharmacy.
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The launch of our new website was delayed by staff turnover, but other projects with
technology were completed including the introduction of a classroom set of iPads, used in
multiple programs for all ages. The CodeBots Club has been a big success, with
participants documenting their own projects using a YouTube Capture app to upload to a
dedicated YouTube channel.
In summary, the Library made terrific progress in this first year of a new strategic plan
toward achievement of goals and is well positioned for continued success in the next two
years of the plan.
Staff are to be commended for being agile and resilient throughout the changes and for
retaining the focus to complete most of our objectives as set out more than one year ago.
After brief discussion, the Board accepted the Outcome Report on Goals and Objectives
FY 2013-2014.
APPROVAL OF NON-RESIDENT SERVICES
Mrs. Anthony stated that publi9 library Boards must annually decide and take action on
whether to participate in or opt-out of the non-resident reciprocal borrowing program.
This law pertains only to the possibility of providing service to persons "residing outside
of a public library service area" and does not affect practice regarding the sale of cards to
non-residents of areas already served by a public library. Therefore it would not affect
our sale of cards to Chicago residents.
We first discussed this in 2004 due to a revision of the Illinois compiled statues Chapter
75 Act 5, Section 4-7, Paragraph 12 in January, 2002.The effective change was as
follows:
A person residing outside of a public library service area must apply for a nonresident library card at the public librarv located closest to the person's principal
residence. The non-resident cards shall allow for borrowing privileges at all
participating libraries in the regional library system oaly at 'Hie lierary vihere the eard
v;as isseed. (New text is underlined. Expired text is lined through.)
Since Skokie does not have a significant neighboring unserved population, Mrs. Anthony
recommended that the Board approve participation in the program. Since the "closest
public library" is determined by school district and the close-by area of Golf does not
have public library service, there is a small number (estimated at 50) of students from
Golf who attend Niles North and might want to purchase a Skokie Public Library card. In
fact, we sold twenty-three (23) non-resident borrowers' cards in 2013, thirty (30) non-
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resident borrowers' cards in 2012, and thirty-eight (38) non-resident borrowers' cards in
2011. Typically, not more than one or two of these cards are sold to Golf residents each
year, a volume which does not present a problem. At the present time, there are no Golf
residents holding fee cards for the Skokie Public Library, but three Golf residents
registered as reciprocal borrowers from Glenview.
Mrs. Anthony recommends that Board renew approval of participation in the Nonresident Services program for the year from July 1, 2014-June 30, 2015.
A motion was made by Mrs. Rich, seconded by Mrs. Parrilli:
MOTION:
THAT THE SKOKIE PUBLIC LIBRARY BOARD OF TRUSTEES
RENEW PARTICIPATION IN THE NON-RESIDENT SERVICES
PROGRAM FOR THE YEAR FROM JULY 1, 2014-JUNE 30,2015.
The motion passed unanimously.
APPROVAL OF RENEWAL OF COMMUNITYCONNECT
CommunityConnect is a web-based software solution that integrates our patron and
circulation data with market segmentation, demographic, and other data to help us better
understand the community, predict what people are interested in, and deliver relevant
services to them.
Following a custom study we completed in FY 2010 that provided rich data on how we
were doing and where we could improve, we first subscribed to CommunityConnect in
2011 for a $4,900 set-up fee and $15,000 subscription fee. The "annual" subscription
renewal fee has been waived until now, initially because we were beta participants in the
new web product and then because of various delays caused both by rapid growth of this
small company and by radical changes made by Esri and other data providers that
necessitated rebuilding the whole database structure and interface, including a new
geocoding service. The new interface is being rolled out this summer.
We have derived good value from CommunityConnect in learning more about the Skokie
community, being able to combine the demographic data from Esri and the census, the
market segmentation data from Tapestry, and our own circulation data to identify areas
on which to focus. Now that we have several years of circulation and patron data
available to map and study, it is possible to begin seeing changes in behavior over time,
allowing us to measure the impact of new initiatives, such as the focus on the "triangle"
area, with a new Bookmobile stop and intensive work with Jane Stenson School. It is
essential to be able to combine data on actual patron (and potential patron) behavior with
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the work the Community Engagement staff is doing in holding community conversations
and direct interaction with individuals in order to best serve the community.
During the coming year, we will move to the new interface, which will also include
national benchmarking and time trend analysis capabilities, and a more robust report
export function. In addition, selected new data sets will be added. We don't yet know in
which order these will be added, and subscribing libraries do not all agree about which to
do first. The list of new functions includes eBook circulation, program attendance,
computer use, database use, holds and deliveries, and summer reading. Each one presents
unique challenges in data collection and GUI requirements.
Mrs. Anthony recommends approval of the subscription renewal for CommunityConnect
for $15,000, an expense that will come from the Technology line of the budget.
A motion was made by Mrs. Greer, seconded by Mrs. Rich:
MOTION:
THAT THE SKOKIE PUBLIC LIBRARY BOARD OF TRUSTEES
APPROVE THE SUBSCRIPTION RENEWAL FOR
COMMUNITYCONNECT FOR $15,000. (THE EXPENSE WILL COME
FROM THE TECHNOLOGY LINE OF THE BUDGET) AS
PRESENTED.
The roll call vote for approval was unanimous.
REACHING ACROSS ILLINOIS LIBRARY SYSTEM (RAILS)
Mrs. Parrilli reported on the highlights from the May 23, 2014 Board of Directors
meeting held at the East Peoria Service Center. The following information was taken
from the meeting videoconference and supporting Board documents.
Treasurer's Report: Treasurer Jim Kregor presented his financial report ending April30,
2014. The General Fund of cash and investments totaled $20,300,000, which included a
payment in April of $2,145,000 from the Area and Per Capita Grant. This end-of-themonth balance represents 23.9 months of operating funds. He mentioned that
expenditures continue to be about ten percent below budget.
Approval of Assigning Contracts from Innovative Experts to RAILS: Executive Director
Dee Brennan summarized a draft agreement with Innovation Experts (IE) authorizing the
assignment of existing and future contracts from IE to RAILS. IE is a non-profit
organization formed in 2006 through the North Suburban Library System for the purpose
of providing fee-based services to member libraries and has decided to suspend its
services. Transfer will occur on July 1, 2014, if approved. Discussion followed with
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Anne Craig from ISL stating that if RAILS assumes these contracts from IE services will
be on a "cost recovery basis only," and by "no means a revenue-generating operation."
The motion passed. RAILS will begin by accepting nine contracts for services from
vendors who have pre-approved the transfer.
Executive Director's Report: Executive Director Dee Brennan reported on her attendance
at the conference in Washington, D.C. She met with aides to House Representatives
Hultgren and Kinzinger, as well as aides to Senators Durbin and Kirk, regarding LSTA
funding and the eRate program.
FY 2014 System Area and Per Capita Grant: RAILS received an extra one-time
appropriation from surplus revenue from the Area and Per Capita Grant in the amount of
$142,508 to further support the E-Read Illinois project.
RAILS Policy on Employee Memberships and Dues: The Board was asked to consider
revising this policy on employee (director and managers) membership and dues to
include full-time staff with advanced degrees in order to support their participation in
professional organizations to further professional development. The Board approved the
change to the policy, and included an amendment "with Executive Director's approval."
Next meeting: June 20, 2014, at the Burr Ridge Service Center.
COMMENTS FROM TRUSTEES
Mrs. Hunter attended the Young Steinway Concert this past Sunday; both performers
were very good.
Mrs. Hunter suggested staff hold a puppet show at the Skokie farmers market.
ADJOURNMENT
At 8: 17 p.m. a motion was made by Mrs. Parrilli, seconded by Mrs. Greer to adjourn the
regular meeting. The 11! tion passed unanimously .
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Title
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Minutes, Wednesday, June 11, 2014
Creator
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Skokie Public Library. Board of Trustees
Contributor
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Parrilli, Karen (Secretary)
Date
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6/11/2014
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PDF
10 p.
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Public Libraries -- Illinois -- Skokie
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LBM20140611.pdf
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Skokie Public Library, Skokie, IL
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eng
2000s (2000-2009)
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Serial publication, paper document
2010s
library board meetings